Shipping Policy

Last updated: July 17, 2026

Thank you for shopping with Pots n' Blossoms. This Shipping Policy explains order processing, shipping charges, estimated delivery times, and what to do if there is an issue with your shipment.

Shipping Areas

Available shipping destinations are determined by the delivery address entered during checkout.

If a shipping option is not available for your address, please contact us before placing your order.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on order volume, product availability, weekends, and holidays.

Orders placed on weekends or holidays begin processing on the next business day.

During product launches, sales, holidays, or periods of high order volume, additional processing time may be required. We will contact you if a significant delay affects your order.

Shipping Rates

Available shipping methods and charges are calculated based on your order and delivery address.

The applicable shipping rate will be displayed during checkout before you complete your payment.

Shipping charges may depend on the delivery location, package size, package weight, order value, and selected shipping method.

Estimated Delivery

Estimated delivery information is provided during checkout when available. Delivery estimates begin after your order has been processed and transferred to the shipping carrier.

Delivery dates are estimates and are not guaranteed. Delivery may be affected by carrier delays, severe weather, holidays, incorrect addresses, or other circumstances outside the control of Pots n' Blossoms.

Coming Soon and Pre-Launch Products

Products marked Coming Soon are not currently available for shipment.

If pre-orders become available, the estimated shipping date or availability information will be displayed on the applicable product page.

Products ordered together with a pre-order item may be shipped together when the pre-order item becomes available unless otherwise stated.

Order Tracking

When tracking is available, you will receive a shipping confirmation email containing the applicable tracking information.

Tracking information may take up to 48 hours to update after the shipping carrier receives the package.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

Contact us as soon as possible if your shipping address needs to be corrected. Address changes may not be possible after an order has been packed or a shipping label has been created.

Additional shipping charges may apply if an order is returned because of an incorrect, incomplete, or undeliverable address.

Delayed or Missing Packages

If tracking shows that a package is still in transit, please allow additional time for the shipping carrier to complete delivery.

If tracking shows that your package was delivered but you cannot locate it, please:

1. Check around the delivery location.
2. Ask other household members or neighbors.
3. Confirm that the shipping address on your order is correct.
4. Contact the shipping carrier.
5. Contact Pots n' Blossoms if the package is still missing.

Missing-package concerns are reviewed individually. A carrier investigation may be required before a resolution can be provided.

Damaged or Incorrect Orders

Please inspect your order after delivery.

If an item arrives damaged, defective, or incorrect, contact us promptly and include:

• Your order number
• A brief description of the issue
• Clear photos of the item
• Photos of the packaging and shipping label

Please keep the product and its original packaging until the issue has been reviewed.

Shipping Charges and Refunds

Original shipping charges are non-refundable unless the order was damaged, defective, incorrect, or otherwise eligible for reimbursement under applicable law.

Customers may be responsible for return shipping charges unless otherwise agreed upon by Pots n' Blossoms.

For more information about cancellations, refunds, and product concerns, please review our Refund Policy.

Contact Us

For questions about shipping or an existing order, please contact:

Pots n' Blossoms
10818 Art Street
Shadow Hills, CA 91040
United States

Email: hello@potsnblossoms.com